Our rate starts for as low as $6/hour. The exact cost depends on the solution that best fits your business needs, including the type of service such as Back Office Support, Spanish-speaking Support, Telemarketing, Virtual Accounting, or a combination of these, and whether you opt for part-time or full-time coverage.

Training is included in the package. Every VA completes a rigorous 6-week training program, equipping them with P&C Insurance foundational knowledge. VA tools and benefits are also provided at no additional cost.

You can be assured that your investment delivers long-term value. Not only can you save up to 70% compared to local hiring, but more importantly, you gain complete and sustainable support. Your investment includes 100% backup coverage. If your dedicated VA is unavailable, a backup is ready to step in, ensuring zero disruption to your operations. Additionally, you'll have access to a full team, from Client Experience, to Operations, Quality Control, and IT, providing ongoing support beyond your dedicated VA.

We'd love to help you find the right solution for your business! Explore our services and pricing guide here (InsBOSS services and pricing guide).

Compared to traditional VA providers, InsBOSS offers Virtual Assistants who are comprehensively trained in U.S. Property & Casualty insurance fundamentals. You're not getting a generic VA, you're getting someone who already knows the basics of insurance, equipping them to adapt and learn your own agency's processes.

Unlike other insurance-focused VA providers, we offer more than just staffing. Firstly, we provide a complete support ecosystem from Client Experience, to Operations, Quality Control, IT, and Subject Matter Expert teams who work together behind the scenes to support your VA, while our backup coverage ensures business continuity in the event that your VA is unavailable.

Secondly, we provide flexible engagement options. We tailor our services to fit your business needs. Whether you need part-time or full-time support, or prefer a fully managed experience with our Premium Plan or greater control through our Flex Plan, we give you the flexibility to choose. Plus, with a money-back guarantee and no lock-in period, getting started with InsBOSS is completely risk-free.

Lastly, we have built-in security and data protection so you can have peace of mind that your company data is safe.

At InsBOSS, you're not simply hiring a VA—you're investing in a reliable and flexible outsourcing solution designed especially for insurance brokers like you.

Here at InsBOSS, protecting our clients' data is a top priority. We maintain strict information security standards through a combination of secure technology, controlled access, and continuous monitoring.

Strictly Role-based Data Access
All employees only have access to the information required to perform their responsibilities. Additionally, all InsBOSS employees are bound by a Non-Disclosure Agreement (NDA).

Company-Issued Workstations
All employees use InsBOSS-issued computers configured exclusively for company work. Personal devices are not permitted. Each workstation is centrally managed by our IT Department and configured according to company security standards.

Endpoint Protection & System Security
All company devices are equipped with multiple layers of security protection to help defend against malware, ransomware, viruses, phishing attempts, and unauthorized system changes.

Secure VPN Access
Employees must connect through InsBOSS's secure Virtual Private Network (VPN) before accessing company systems or client information. VPN access provides encrypted communication, protects data transmitted over residential internet connections, and helps prevent unauthorized access or interception of sensitive information.

Activity Monitoring & Security Oversight
We utilize Teramind, a user activity monitoring platform, on all company-issued workstations. Teramind provides our IT with visibility into all activities performed on company devices, helping identify potential risks and strengthen security controls.

Through these measures, you can trust that InsBOSS provides a secure and controlled environment designed to protect your business information while enabling efficient remote operations.

Our VAs are located in the Philippines and Colombia. Across both locations, we follow strict performance and security standards. Quality Control processes are in place, as well as security protocols and systems to safeguard data and maintain the highest standards of confidentiality. Regardless of where your VA is based, they work in sync with your business hours, whether you're on Eastern, Central, Pacific, or Mountain time, ensuring consistent communication and real-time support throughout your workday.

No, our VAs are dedicated to one client only. When you onboard a VA through InsBOSS, they're assigned exclusively to your agency. We don't split time between multiple brokers or accounts.

That level of focus helps with consistency, quality, productivity, and confidentiality.

Compared to hiring in-house, you can save up to 70% on staffing costs while also reducing the time and resources required for training, onboarding, tools, benefits, and day-to-day supervision.

Here at InsBOSS, each VA has completed a 6-week training and assessment program on the basics of P&C Insurance, and only those who successfully pass move forward as VAs. This means your VA already has the foundational knowledge and skills needed to learn your agency's own processes, reducing the time and effort typically required for onboarding and training. InsBOSS also provides the VA tools and benefits, so you wouldn't have to worry and spend on these.

Beyond training, we also have dedicated Quality Control processes in place to monitor performance and productivity across all VAs. We also use proprietary tools to track and manage VA tasks, providing you with performance reports on a regular basis, giving you full visibility without requiring hands-on supervision.

Overall, with InsBOSS, you will definitely regain back time and freedom to focus on your business growth, as we lessen your burden when it comes to training, onboarding, and staff management.

What truly sets InsBOSS apart is that we don't simply deploy a trained VA. We are committed to setting both you and your VA up for long-term success. All InsBOSS VAs complete a comprehensive 6-week training program on the basics of U.S. Property & Casualty insurance. But that is not enough. We make sure that our VA gets to seamlessly integrate with your agency's processes.

That's why we've developed a structured onboarding process designed to ensure a smooth transition into your agency. As part of this process, we provide an integration period at no additional cost: 10 business days for Back Office and Telemarketing services, and 5 business days for Virtual Accounting.

During the integration period, your VA focuses on your top three tasks. This allows us to understand your workflows, identify opportunities for improvement, and make necessary adjustments before your VA's official start date.

Throughout the integration, your VA is supported by their Team Leader and our Subject Matter Experts to ensure they receive the guidance needed to perform successfully. Each session is recorded for future reference and continuous improvement.

After integration, we officially begin execution, marking your VA's official start date and the commencement of your billing period.

Rather than simply "plugging and playing", we invest the time and resources to ensure your VA is fully integrated into your business, creating a smooth onboarding experience and setting the foundation for a successful partnership.

You don't have to worry about those. Since our VAs are employed and managed by InsBOSS, you're not hiring them directly.

There's no payroll setup, tax filings, and employment classification concerns on your end.

If your VA is out, we have internal back-up coverage readily available at no additional cost, ensuring zero disruption to your business operations. Whether it's planned leave or an emergency, we don't leave clients stranded, our team steps in to keep things moving.

P&C insurance is our specialty. We provide insurance-trained Virtual Assistants for back-office support, Spanish-speaking support, and telemarketing services for Property & Casualty insurance agencies.

However, our virtual accounting services are for ALL industries. So no matter your industry, if you need reliable virtual accounting support, you can count on us. We can help you with bookkeeping, financial statements preparation, payroll management, AR/AP management, inventory management, and many more. Accounting and financial tasks shouldn't be a headache, and that's what we're here for.

Our Premium Plan is an end-to-end VA solution wherein we handle everything from Sourcing, Training, Payroll and Compliance, up until Operations management and Quality Control. This is perfect for you if you want to fully outsource your VA operations.

Our Flex Plan is an Employer of Record solution. In this setup, we handle the employment logistics—including sourcing, training, payroll, and compliance—while you retain full control over your VA's day-to-day operations. This option works best if you already have established workflows that you'd like your VA to follow.

Ultimately, it comes down to how you prefer to work: full outsourcing with the Premium Plan or with operational control with the Flex Plan. The choice is yours.